FAQ

When will I receive my order? If you purchased an ebook, your program will be available for immediate download. If you purchased a program with coaching, a client questionnaire will be be available for download.
Does Paulina offer an example of her program Diet and workouts? Paulina does not offer examples of her programs but the diet contains lot of delicious recipes such as tacos, smoothies, salads, bowls, and much more! Her workout focus on body weight exercises with an emphasis on weight lifting and HIIT.
What if I do not have a gym pass? Can I still complete a Paulina Fitness Program? All Paulina Fitness Programs can be done at home or the gym. All home workouts will require 1 pair of dumbbells.
Do you offer phone consultations? Paulina does not offer phone consultations but does offer FREE consultations via paulinafitness.com
Can i redo the program more than once? The great thing about Paulina Fitness Programs is that you can do them over and over again. It is a lifestyle program. Paulina does recommend her custom program to those who have already completed The Paulina Fitness 12 Week Program.
What if I'm not seeing results? 99.9% of Paulina's clients see results! If you are not seeing results, please reach out to Paulina directly at Paulinafitness@yahoo.com
Can I share my photos to social media? Of Course! Use hashtag #Paulinafitness and tag @paulinastein for a chance to be featured!
Does Paulina offer in person training? Paulina only offers Online Coaching. If you are looking for a more personal program, Paulina recommends programs with coaching.
How much weight do clients lose on Paulina Fitness Programs? Clients lose anywhere from 5-60 lbs. in 12 weeks depending on the individual. Paulina has a 99.9% client success rate.
If I refer a friend, do I get a discount? If you refer a friend, Paulina will offer $10 off your next program!
If I purchase a program with coaching, will Paulina reach out to me every week? It is the clients responsibility to check in with Paulina weekly. Paulina will then review your check in, offer suggestions, set a weekly goal for you to reach, and give feedback. Paulina has the client check in as she wants them to want to be apart of this journey and hold them accountable.
When is Paulina available for Trainer Text/Text Support (ONLY COACHING CLIENTS)? Paulina is available Monday-Saturday 7am-5pm. Any messages/emails received after those times will be responded to the following day.
Whats the next step after filling out my client questionnaire? After filling out your client questionnaire as detailed as possible, please then send it back to Paulinafitness@yahoo.com along with before photos. Photos must NOT be selfies. Photos must have good lighting and same bikini or sports bra and shorts weekly. Please take front shots, left side, right side, and back shots along with a photo of the scale. Please allow Paulina 48 hours to review and then she will send your program.
What happens if I do not checkin weekly (Coaching Programs Only)? Paulina's goal is hold everyone accountable. This means if you do not check in with her for 1-2 weeks in a row (or if she does not hear from you) you will not be included in her weekly check in emails, trainer texts, or program any longer! Paulina wants her clients to be successful. This will help hold the client accountable and make sure you that you getting the MOST out of your program. IT IS NOT PAULINA'S RESPONSIBILITY TO REACH OUT TO YOU EVERY WEEK! It is your responsibility to remember to take your weekly progress photos and send Paulina your check in email every Monday. Part of being successful on the Paulina Fitness Program with coaching is to want to change bad enough. The first step of that is taking the responsibility to checkin weekly. Paulina's goal is to educate you about nutrition, exercise, lifestyle habits, as well as be your #1 fan and encourage you!
What if I don't like a certain food on the program I purchased? Unless you purchased a Paulina Fitness Custom Program, all programs are pre created. If there is a food you do not like, please see the Paulina approved food list on the program for swappable options.
What if there is a certain exercise I cannot perform on the program? Unless you purchased a custom program, all programs are previously created. Skip the exercise and move onto the next one. If you purchased a program with coaching you may email/text Paulina for a exercise modification.
Can men do this program too? Paulina Fitness programs are designed specifically for women.
What do I do if I never received my order? Please contact Paulina at Paulinafitness@yahoo.com if you purchased a program with coaching and never received a questionnaire.
What do I do if I purchased and ebook but would like to add coaching? You can add coaching onto any program by purchasing the "Just Coaching" option on Paulinafitness.com.
How do I receive a refund? All Paulina Fitness Programs are FINAL SALE.
Where are you located? Paulina Fitness is located in Orange County, CA but works with clients worldwide.
How do I know which program to order? Please fill out the FREE CONSULTATION form on Paulinafitness.com and Paulina will contact you within 24 hours.
How can I contact Paulina for Collaborations? Please email Paulina at Paulinafitness@yahoo.com
How do I contact your company if my question isn’t answered here? Please contact Paulina directly at Paulinafitness@yahoo.com or fill out a consultation form.
If I purchased an ebook, am I required to send weekly checkins? All ebooks DO NOT contain coaching. As a personal preference, you may send photos for Paulina to use as a before and after.
What if I do not want my progress photos shared on social media? With a purchase of any program, Paulina has the right to use any photos and all photos on social media. However, Paulina will ALWAYS receive permission with the client before sharing any photos.
What if i purchased an Ebook but I have questions? You can purchase the "Just Coaching" option from Paulinafitness.com
What if I have questions but my 12 Week Program has ended? You may purchase the "just coaching" option on Paulinafitness.com